Shipping policy
I'd love to help you craft a premium shipping policy for Stella Wilder Hats! Before I draft it, I have a couple of quick questions to make sure it's accurate.
Perfect — 5–7 business days processing and local pickup by appointment in Carefree, AZ. Here's a draft policy tailored to your brand:
Stella Wilder Hats — Shipping Policy
Last updated: August 2026
Handcrafted with Care
Every Stella Wilder hat is made by hand with intention and artistry. Because each piece is crafted to order, please allow time for the magic to happen before your hat ships.
Order Processing Time
All orders are processed within 5–7 business days of purchase. During peak seasons or high-demand periods, processing may take slightly longer — we'll always communicate any delays with you directly.
Domestic Shipping (United States)
Once your order ships, estimated delivery times are:
- Standard Shipping: 5–8 business days
- Expedited Shipping: 2–3 business days
- Overnight: 1 business day (where available)
Shipping rates are calculated at checkout based on your location and selected method.
International Shipping
We ship worldwide. International delivery typically takes 10–21 business days depending on destination and customs processing. Please note:
- Customs duties, taxes, and import fees are the responsibility of the recipient and vary by country.
- Stella Wilder Hats is not responsible for delays caused by customs clearance.
Local Pickup — Carefree, AZ
Prefer to pick up your hat in person? We offer local pickup by appointment only in Carefree, Arizona. Select "Local Pickup" at checkout and we'll reach out to schedule a time that works for you.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your hat's journey home.
Questions?
We're always happy to help. Reach out at stellawilderhats@gmail.com and we'll get back to you within 1–2 business days.